Shipping
UK MAINLAND
Order by 12pm (Mon-Fri) for next working day delivery. (Not applicable for bespoke items or to the Channel Islands, Northern Ireland, and Highlands - for further details see Delivery Surcharges below)
We aim to dispatch orders by standard delivery within 2-3 working days.
| Shipping Method | Delivery Time | Cost | Details |
| Standard Delivery | Up to 3 working days | £4.99 | Free on all plain item orders above £50. |
| Next Day Delivery | 1 working day | £9.99 | Orders placed by 12pm (Mon-Fri) are dispatched same day for next working day delivery. Orders after 12pm are dispatched the following working day. No weekend/bank holiday delivery. |
| Equipment Delivery | Up to 3 working days | £8.99 - £18.99 |
Free on all orders over £50. Shipping cost depends on weight. Large items like tackle bags, contact equipment, and ball bundles are shipped using FedEx. |
| International Delivery | Up to 10 working days | Variable | Shipping cost depends on location and dimensional/volumetric weight. All shipments from the UK to the EU are sent DAP(Delivered at Place), which means any duties and taxes will be payable by the recipient upon arrival in the destination country. |
The shipping times listed are estimates from our couriers. We do not process online orders on weekends or UK public holidays.
For scrum machine delivery details please check their individual product page.
You will receive an email when your order has been dispatched.
Additional Information
Bespoke items
Decorated teamwear products can take 4-8 weeks to be fulfilled. Ensure ordered size is correct as it cannot be altered or returned once processed. Express Delivery will not speed up the decoration process.
Delivery Surcharges
Highlands, Islands of Scotland, Channel Islands, and Northern Ireland Standard Delivery Surcharges:
- 0-15kg: £15
- 15.1kg-50kg: £30
- 50.1kg-75kg: £50
- Over 75kg: £100
Right of Cancellation
- Under the UK's Distance Selling Regulations 2000, you can cancel your order up to the end of the seventh working day after you receive the products, without needing to provide a reason.
- To cancel, please email help@rhino.direct with your cancellation details. You must keep the products in your possession and take reasonable care of them until returned. We will credit the price of the returned products, but not any incurred carriage charges.