Rhino Graphic T-Shirts
The Rhino Graphic T-Shirts is our new collection of t-shirts that effortlessly blend style, comfort, and sustainability. With four stylish designs to choose from, these t-shirts are the perfect choice for individuals seeking high-quality apparel with a conscience.
Crafted from 100% organic cotton with soft-feel finish, ribbed crew neck, and impeccable construction featuring twin-needle stitching on the hem and cuffs, these t-shirts effortlessly blend comfort and style.
Designed with a retail fashion fit in mind, the Rhino Graphic T-Shirts offer a flattering silhouette for both men and women. Featuring a ribbed crew neck and chain stitch detailing on the shoulders and around the back of the neck. This range is certified with multiple certifications, including vegan certification, BSCI certification, Oeko-Tex certification, SEDEX certification, and WRAP certification, to reflect our commitment to ethical production practices, fair working conditions, and environmental responsibility.
Send all returns to the following address:
Rhino Returns
Rhino House
13 Ipswich Road
Penylan
Cardiff
CF23 9AQ
3. Ensure that all items are returned within 28 days of purchase, for a full refund to the original payment method.
4. We kindly request that you retain proof of postage for your shipment, as we cannot assume responsibility for any lost or damaged parcels during transit to our facility.
Remember to quote your order reference number or any other proof of purchase in your email correspondence.
- All items must be returned in a re-saleable condition, unused and in original packaging.
- Refunds will be credited to the original payment method as soon as we receive your return, it may take up to 14 days for your bank to process the refund. Please note, that we are not liable for any bank charges you may incur during the process. Refunds can only be made to the original payment method.
- When trying on clothing or footwear, please take reasonable care to keep the items in the same condition. If your item has a swing-ticket, please ensure this remains intact. Failure to take reasonable care of an item you decide to return, may result in deductions from your refund.
- If a returned item doesn’t meet these requirements, we will not be able to accept your return.
- If a product develops a fault within the first 3 months of purchase, please fill in the return form and mark as faulty, we kindly ask that you provide a description and image of the fault.
- We will contact you shortly after to organise your return, free of charge. If the fault is determined to be a manufacturing defect, we will refund in full or replace as appropriate.
- Please ensure that you order the correct size(s), as personalised items cannot be refunded or exchanged. Please note, any item with your university logo on, regardless of having no additional initials or numbers, is considered bespoke.
- Orders of this nature can take 4-8 weeks to arrive due to customisation, please refer to our size guide or contact our customer service team for assistance.
Nothing in our Returns Policy affects any statutory rights you may have as a customer.
We aim to provide the highest level of customer service. If you have any questions or require further assistance, please reach out to us at help@rhino.direct. For more information, please see our full Returns Policy.
FAQs
- We want to simplify the refund process for both the customer and our accounting department, making the returns process quicker and more transparent.
- A refund gives you the flexibility to repurchase any item at your convenience, without the pressure of a direct exchange timeframe or limitations on available stock.
- Each returned item goes through a thorough quality check, our refund-only policy ensures that all items are inspected and processed according to our strict quality control standards.
We understand that you may prefer an exchange in certain situations, and we apologise for any inconveniences.