Individual Players Set
Pack Includes:
-
1 Rhino Rapide Rugby Ball: Designed for precision handling and consistent flight, the Rhino Rapide Rugby Ball is perfect for practising your passing, catching, and kicking techniques, ensuring you get the most out of your training sessions.
-
1 Rhino Club Water Bottle: Stay hydrated during your sessions with this durable water bottle. Its easy-grip design and secure lid make it convenient to carry and use during any training scenario.
-
1 Junior Mouth Guard: Safety first. This mouth guard offers essential protection during contact drills, allowing you to practice with confidence and reduce the risk of injury.
-
1 Rhino Club Kicking Tee: Achieve the perfect kick every time with this stable and durable kicking tee. Our best selling tee can help improve your accuracy and power.
-
Set of Grid Marker Discs: These versatile marker discs are perfect for setting up drills, defining practice areas, or marking out a grid for agility exercises, adding structure to your training routines.
-
1 Carry Bag: Keep all your training essentials organised and portable with this compact carry bag. Designed for convenience, it ensures that you can easily transport your kit to and from training, with everything you need in one place.
Portable, practical, and high-quality, this set is an invaluable addition to any player's training routine.
Send all returns to the following address:
Rhino Returns
Rhino House
13 Ipswich Road
Penylan
Cardiff
CF23 9AQ
3. Ensure that all items are returned within 28 days of purchase, for a full refund to the original payment method.
4. We kindly request that you retain proof of postage for your shipment, as we cannot assume responsibility for any lost or damaged parcels during transit to our facility.
Remember to quote your order reference number or any other proof of purchase in your email correspondence.
- All items must be returned in a re-saleable condition, unused and in original packaging.
- Refunds will be credited to the original payment method as soon as we receive your return, it may take up to 14 days for your bank to process the refund. Please note, that we are not liable for any bank charges you may incur during the process. Refunds can only be made to the original payment method.
- When trying on clothing or footwear, please take reasonable care to keep the items in the same condition. If your item has a swing-ticket, please ensure this remains intact. Failure to take reasonable care of an item you decide to return, may result in deductions from your refund.
- If a returned item doesn’t meet these requirements, we will not be able to accept your return.
- If a product develops a fault within the first 3 months of purchase, please fill in the return form and mark as faulty, we kindly ask that you provide a description and image of the fault.
- We will contact you shortly after to organise your return, free of charge. If the fault is determined to be a manufacturing defect, we will refund in full or replace as appropriate.
- Please ensure that you order the correct size(s), as personalised items cannot be refunded or exchanged. Please note, any item with your university logo on, regardless of having no additional initials or numbers, is considered bespoke.
- Orders of this nature can take 4-8 weeks to arrive due to customisation, please refer to our size guide or contact our customer service team for assistance.
Nothing in our Returns Policy affects any statutory rights you may have as a customer.
We aim to provide the highest level of customer service. If you have any questions or require further assistance, please reach out to us at help@rhino.direct. For more information, please see our full Returns Policy.
FAQs
- We want to simplify the refund process for both the customer and our accounting department, making the returns process quicker and more transparent.
- A refund gives you the flexibility to repurchase any item at your convenience, without the pressure of a direct exchange timeframe or limitations on available stock.
- Each returned item goes through a thorough quality check, our refund-only policy ensures that all items are inspected and processed according to our strict quality control standards.
We understand that you may prefer an exchange in certain situations, and we apologise for any inconveniences.